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F.A.Q.

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General Questions

  • What if I don’t like my purchase?
    We hope you will love your purchase but in the event that you are not happy with your items Dora Fabrics will exchange or refund products provided they are returned in the original condition within 15 days of receipt to: Dora Fabrics, 87 Coombe Road, Steyning, West Sussex, BN44 3LF Please request a proof of postage. Please note that goods being sent back to Dora Fabrics are your responsibility until they reach us. Dora Fabrics can not be held responsible for anything that gets lost or damaged in transit. Delivery charge and returned postage will only be refunded should an item be faulty.
  • What are the dimensions of your fabric?
    The fabric width that we print on varies between 140cm – 147cm. If you are thinking about ordering fabric for your own soft furnishings project, just give us a ring and we will make sure we provide you with the correct amount of fabric that you need.
  • Do you make up blinds and curtains to order?
    Unfortunately not, but we are happy to work with your blind/curtain-maker to make sure we send you the correct dimensions of cloth that you need.
  • What are the dimensions of your tea towels?
    Our tea-towels measure 62cm by 42cm.
  • What are the dimensions of your cushions?
    Our large cushions measure 60cm by 60 cm and our small cushions 45cm by 45cm
  • Can I buy a cushion without the piping?
    Yes, of course – just contact us here
  • Can I buy a cushion cover without the cushion pad inside?
    Yes –  just contact us here to let us know that you only require the cushion cover and not the pad. Large cushion covers are £70 without the pad and small cushion covers are £55 without the pad
  • How should I care for my fabric?
    As our products are dyed using natural dyes we advise that you wash all our fabric gently by hand, using hand-washing detergent and cool water.
  • Can I order samples to see if I like the fabric?
    Yes – We charge £2.50 for each 13.5cm x 20cm sample but the postage is free. Just go to the Shop/Fabric/Sample part of the website